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Showing posts from April, 2024

ABC of Global Capability Centers

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  Understanding GCC I assume you are a pizza lover as well as a foodie, like me. I enjoy relating things to food, so let me tell you what I learned about GCC using my pizza analogy. Imagine you're at the helm of a global pizza empire with branches scattered across the world. Each of these branches is skilled at crafting delicious pizzas, but behind the scenes, there's a covert team known as the Global Capability Center (GCC). Think of the GCC as the superhero kitchen, tucked away in a secret lair. They aren't the ones directly serving customers, but they're the culinary maestros behind the scenes, holding the keys to secret sauce recipes, the perfect cheese blend, and incredibly efficient pizza-making techniques. Whenever a branch faces a culinary challenge or needs an extra kick of flavor, they speed-dial the GCC. Picture it as having a dream team of pizza experts who understand every nuance of creating the best pizza experience. They generously share their culi